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Friday, February 15, 2013

Prepac Furniture Locking Media Cabinet Multimedia Storage
Finish :Espresso, Size:Grande Eliminate clutter by keeping your multimedia collection tucked away behind elegantly styled shaker doors. With the doors closed, it is a beautiful addition to your living space. When the doors are open, it is an efficient way to store your collection of CDs, DVDs, Blu-ray discs and video games. Adjustable shelves allow you to maximize storage based on your unique media collection while the locking doors discourage curious children Thefinish is complemented with solid brushed nickel handles Doors are mounted using offset hinge points that allow 180 degree movement for easy and convenient access Capacity Small: 376 CDs, 192 DVDs, 332 Blu-ray discs, 114 videos Grande: 702 CDs, 448 DVDs, 658 Blu-ray discs, 266 videos
With so many on offer these days, it is great to have a name you can trust. This item is certainly that and will be a perfect buy. The distributor have added some great touches and this equals great value.
You can trust this review, i hope you can try to buy this product and then you know this product good or no. Next time you can make a review for another people.

reseller good manufacturer sucks
the seller on this site is good, the cabinet itself has a design flaw...the plastic slide bolt on the left door stops you if you want to fill the top shelf with dvds, it wont close, i called prepac and i had to call 5 times to get them to pick up the phone, the rep said she would get an engineer to look at my problem but i never got a call back. the other problem is that for the price the laminate is a cheap paper version that showed up to my door in the box with several scratches on it, thats why they include a brown marker to cover the marks...kind of a cheap way to solve a problem. all of the parts were dusty as if just came off the assembly line without being cleaned im dealing with it but i will never buy prepac item again

Click here to read the full review for more information about this product.


Customer Service Complicated and Appalling
Executive Summary
* By buying this product you are dealing with three separate firms (Amazon: website; Visiondecor: seller; and Prepac: manufacturer) that do not have good communication with each other, making returns or remedies tedious, slow, and aggravating.
* Warning about returns: They charge shipment PLUS a 20% restocking fee
* It took me one-and-a-half months to get a completed cabinet.
* The doors sag with weight of DVDs/CDs. However, I was able to rig a fix.

My story
One of the doors was damaged during shipment because the box was punctured. I called the phone number included in the box, and they were more than happy to ship out the new piece (free of charge). The piece that arrived a week-and-a-half later was the wrong one. I called customer service again, told them the situation, and even provided them the part number directly from the instruction manual. A week-and-a-half later I get another wrong part. Not only was it the wrong...
Not exactly what was expected, but it works.
The quality of the product is not as I expected. It is the typical composite wood, with a wood like finish laid on top. I was hoping for a more solid construction, and more quality material. The directions for installation are also lacking.. Don't put the side drawer top pieces on the very top notch, the lock wont fit behind it. Make sure you hammer the floor sliders on the bottom before you even start assembly.

The product works as explained, just wasn't totally impressed overall.
Prepac Furniture Locking Media Cabinet Multimedia Storage Prepac Furniture Locking Media Cabinet Multimedia Storage
Product Features :
  • 266 VHS cassettes or any combination thereof
  • Ships Ready to Assemble
  • Constructed from CARB-compliant
  • includes an instruction booklet for easy assembly and has a 5-year manufacturer's limited warranty on parts
  • laminated composite woods with a sturdy MDF backer

Rating : 4.0
List Price : $399.00

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